ESA Kidswear
Frequently Asked Questions
Find answers to common questions about ESA Kidswear, delivery, orders, sizing, payments and policies.
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Common Questions
Quick answers to help you shop with confidence.
Orders are usually delivered within 3–7 business days depending on your location.
Yes, ESA ships kidswear across India.
Orders are typically processed within 24–48 hours after confirmation.
Orders once placed cannot be cancelled after processing begins.
Please refer to the detailed size chart available on every product page before placing your order.
Yes, sizes are generally categorized by age groups for easy selection.
Selected outfits may support customization based on availability.
Yes, slight variations may occur due to lighting and screen settings.
Yes. Our clothing is made using soft, skin-friendly fabrics.
ESA uses fabrics such as cotton and linen, along with other selected fabrics depending on the collection.
We recommend following the care instructions provided with the product. For delicate or detailed outfits, gentle washing or dry cleaning may be recommended.
We support UPI, Cards, Net Banking and secure online payments through Razorpay.
Currently, we offer only prepaid online payments. Cash on Delivery is not available.
ESA currently does not provide returns or refunds once the order is confirmed.
Our current policy treats confirmed sales as final, subject to the applicable replacement policy.
You can reach us through WhatsApp, Instagram or our Contact page.
Yes, our support team can help you select the correct size before placing your order.
Still have a question?
Our support team is happy to help with your order or sizing.
